Shipping Policy

Orders placed on janmarini.com are processed within 1-2 business days (excludes weekends and holidays).*

*It is possible to experience longer processing times. Orders placed during a promotion or holiday season, may take up to 5 business days to process (excludes weekends and holidays).

Once an order is processed and shipped a confirmation email will be sent to include tracking information.

We are unable to cancel orders placed on janmarini.com.

We partner with FedEx to provide the following shipping options:

FedEx 2 Day

FedEx Priority Overnight

  • Packages shipped FedEx Priority Overnight will arrive in 1 business day. Standard shipping rates are applied to an order at checkout.

VERY IMPORTANT: FedEx arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Shipping fees are non-refundable.

Yes, we ship to:
  • Military Addresses
  • Addresses within the USA including Alaska, Hawaii & Puerto Rico*
We do not ship to:
  • PO Boxes
  • Virgin Islands

*Orders shipped to Puerto Rico are shipped via UPS ground

PO Boxes:

We do not ship to PO Boxes. All orders with PO Box as the shipping address will be cancelled.

International Shipping:

Orders placed on janmarini.com cannot be shipped outside the United States. Jan Marini Skin Research products are available worldwide. Please contact us to be connected with an authorized international distributor.